Bolo!
Contact and support
We read everything. Tell us what broke, what is missing, or what you want next.
What to tell us
If something is not working, these three things get it fixed fastest:
- The language and the stop you were on.
- Your device and its operating system version.
- What you expected to happen, and what happened instead.
Your account and your data
- Delete your account. You can do this yourself from the Account screen in the app. It removes your personal data and your learning progress.
- Request a copy of your data, or ask us to delete recordings you contributed, by emailing the address above. See the Privacy Policy for what we hold and for how long.
Subscriptions
All-Access bought on an iPhone or iPad is managed in your Apple account subscription settings; bought on Android, in your Google Play subscription settings. We cannot cancel or refund a store subscription on your behalf, but we can help you find it.